JEWELLERY CARE

Jewellery items are delicate and should be handled with care, please follow these care instructions to get the best wear out of your Alexandra Dodds Jewels.

Remove your jewellery when washing hands, using any detergents or chemicals of any kind, as they may tarnish and harm the finish and gemstones.

Sterling silver items will tarnish naturally, to clean gently wash under warm water with a toothbrush and baking soda, and polish with a soft cotton polishing cloth.

GOLD PLATED JEWELLERY

Jewellery that is gold plated consists of a 22 carat hard gold plate over sterling silver. Gold plating will wear in time and the silver beneath will start to shine through. How long this takes depends on the amount of wear and environment the piece is exposed to. Avoid contact with water, detergents or chemicals of any kind as this may tarnish the finish. If you would like your piece to be re-plated, Alexandra Dodds offers a gold plating service- gold plating and shipping charges will occur.

OXIDISED STERLING SILVER JEWELLERY

Some Alexandra Dodds jewellery pieces are oxidised to give them a black finish. Oxidisation is a treatment of silver which changes the surface colour of silver to black. It is a temporary finish and with wear will reveal the silver underneath, lending a stronger surface character. How fast wears depends on the amount of contact with skin, water, and abrasive surfaces. All oxidised pieces are finished with a wax polish to make them last longer. Store your oxidised jewellery away from your other jewellery to minimise wear and scratching and take jewellery off at night. Avoid all contact with soaps, detergents, chemicals and water. Alexandra Dodds will happily re-oxidise any piece free or charge, shipping charges will apply.

 

ADDITIONAL INFORMATION

Please note that all images on alexandradodds.com are a representation of the jewellery pieces- actual finishes and colours of metals and gemstones may vary depending on your computer screen. 

Alexandra Dodds tries to keep stock levels accurate however there may be times when an item is unavailable. If you happen to purchase something online which is unavailable we will contact you to solve this as quickly as possible.

 

PRIVACY POLICY

ALEXANDRA DODDS understands that your privacy is important and ensures that any information provided by you is collected and held in accordance with relevant Australian privacy law. We make all reasonable efforts to ensure that information is stored securely both in electronic and physical form. Any information that we no longer require is destroyed. Personal information including your name, address, telephone number and email address will not be released, sold or rented to any entities or individuals. ALEXANDRA DODDS does not collect or record any credit card details you may provide when purchasing products from alexandradodds.com.

As required by law, you may "opt-out" from direct marketing material that ALEXANDRA DODDS may send.

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