'Ready to Ship' items will be shipped within 48 hours of placing your order (excluding weekends and public holidays). Orders placed after 2.00pm AEST will be processed the following day.
All other Alexandra Dodds jewellery is hand-made to order and will take 1-3 weeks to produce. After production of your jewellery is complete, your order will be shipped. Sometimes we have other pieces already in stock and ready to ship, so if you require a rush on your purchase please email firstname.lastname@example.org prior to placing your order online and we will try our best to accommodate your request. Once your item has been dispatched we will notify you by email and provide a tracking number, which can be used to track your purchase online.
Australia- Spend over $150.00
New Zealand- Spend over $250.00
Everywhere else- Spend over $350.00
Australian orders will be sent via Australia Post Parcel Post, or upgrade to Express Post.
International purchases will be shipped using Australia Post Track and Trace (5-10 business days) or upgrade to express courier via DHL (1-4 business days).
All purchases over $1000 will be insured and shipped Express Courier via DHL or Fed Ex, with a signature required on delivery.
The above delivery times are estimates only and Alexandra Dodds cannot be accountable for late deliveries caused by the postal system or delays through customs.
International purchases may incur taxes and duties applied by customs in the recipient's country. The responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer. To determine exactly what these charges may be, please contact your local customs office.