PLEASE NOTE: THE ONLINE SHOP WILL BE CLOSED SEPTEMBER 1ST-30TH 2019 WHILE WE TAKE A LITTLE BREAK!
ALL ORDERS PLACED DURING THIS TIME WILL BE PROCESSED OCTOBER 1ST 2019. PLEASE VISIT ONE OF MY LOVELY STOCKISTS FOR ITEMS AVAILABLE TO SHIP IMMEDIATELY.
Please note all items are hand made to order in our Sydney studio. Depending on the item, this will take between 1-3 weeks to complete. After production of your jewellery is complete, your order will be dispatched using the shipping method you selected at checkout.
Sometimes we have items in stock (check the ready-to-ship section for in stock items which can be shipped within 48 hrs). If you need your item in a rush or by a specific date, please get in touch and see if we can make your deadline (we usually can!)
All items will be shipped via Australia Post or DHL express. You will receive a tracking number via email once your item has shipped (excluding ring sizers which are not tracked).
Standard Shipping- FREE (3-4 days)
Express Shipping- $10.00 AUD (1-2 days)
Standard Shipping- $10.00 AUD (5-10 days)
Express Shipping- $25.00 AUD (1-3 days)
Standard Shipping-$15.00 AUD (7-10 days)
Express Shipping- $30.00 AUD (2-4 days)
All purchases over $1000.00 AUD will be insured and upgraded to Express Post, with a signature required on delivery.
Delivery time frames are estimates provided by the postal company and Alexandra Dodds cannot be accountable for late deliveries caused by the postal system or delays through customs.
International purchases may incur taxes and duties applied by customs in the recipient's country. The responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer. To determine exactly what these charges may be, please contact your local customs office.