Services
- Description
- Production
- Shipping
- Customise
Here you can purchase services such as gold plating & ring resizing for your Alexandra Dodds Jewellery pieces.
Replating
- If your Alexandra Dodds gold plated item has faded overtime, we offer a replating service to make it look like new again.
- Add the gold plating fee to your cart & send your item to the studio with your name & order number. Please notify us when you have sent the package so we can keep an eye out for it.
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Gold plating turnaround is a minimum of 2 weeks.
Resizing
- A standard resize is within 1 full ring size (larger or smaller).
- Resizes larger than 1 full ring size may incur additional fees to cover the extra metal needed.
- Some rings cannot be resized due to the gemstones or design.
Studio shipping address:
SPECIAL STUDIO
23 Meagher St
Chippendale NSW 2008
Australia
We recommend you package your items carefully as we are not responsible for items that are damaged in transit. We also recommend using a tracked service requiring a signature on delivery so that your item is not left unattended.
Please note - our replating & resizing prices listed are for Alexandra Dodds Jewellery items only.
Our gold plating is a minimum 2.5 micron hard gold plating in 18ct gold.
All jewellery is handmade to order in our Sydney studio & takes between 2 - 6 weeks, unless specified as Ready to Ship.
If you need your item sooner, or by a specific date, please contact the studio prior to purchasing & we will let you know if we can accommodate your deadline.
All items are shipped insured via express services through Australia Post or DHL Express & require a signature on delivery.
AUSTRALIA
Purchases under $350 AUD | From $15.00
Purchases over $350 AUD | FREE EXPRESS SHIPPING
Australian sales include 10% GST.
NEW ZEALAND
Purchases under $350 NZD | From $19.00
Purchases over $350 NZD | FREE EXPRESS SHIPPING
All New Zealand sales include 15% GST, all custom duties & fees.
INTERNATIONAL
Express rates from $35.00
Purchases over $800 AUD | FREE EXPRESS SHIPPING
For all international destinations (excluding NZ) tax & duty is not included & may be charged by your local customs office upon delivery.
This piece can be customised with alternative metals and gemstones by request.
Please contact the studio here for a custom quote.